Therapy and Clinical Supervision Agreement

Definitions

Therapy here refers to any of the professional services that I am qualified in and provide for you at your request for your wellbeing and personal development. This could include psychotherapy, couples therapy, systemic family therapy, trauma therapy, spiritual counselling, energy therapy, hypnotherapy, interfaith ministry, bodywork, psycho-education, neuropsychological consultancy, and clinical supervision, either in a singular or mixed-mode form.

Commencement

Commencing or continuing therapy with me requires that you have read and agreed to this Therapy and Clinical Supervision Agreement.

Contact Methods

You agree to me contacting you via email or text message (SMS), including via WhatsApp, WeChat, Telegram and Messenger, if you make contact with me via such platforms. In the event that you prefer I only use telephone OR email contact, please state this below (and on your Client Intake form where relevant). Please note that email and text message communication from me about appointment bookings and important matters may arrive at any time around the clock as I work across many time zones.

Session Duration

Sessions are of 50 minutes' duration unless longer is agreed.

Reviews & Termination

We will review sessions regularly which may be at your demand or as I find appropriate. Whilst you are under no obligation to continue working with me at regular intervals, you agree to inform me if you wish to terminate therapy with me definitively. You also understand and accept that I may withdraw services at any time and that in this case a reason or reasons will be provided to you and, if possible, a recommendation to another therapist will be given. You also accept that I may share clinically appropriate data with a referred therapist to enable a smoother transfer.

Confidentiality

Your personal information is kept securely. Anonymised information may be shared with my clinical supervisor. In line with UK law and my ethical codes, confidentiality will only be breached if required by law, or if I have concerns that you or anyone else is at risk. If this occurs, I aim to discuss this with you and any recommendations will be documented.

As an accredited member of the Complementary and Natural Healthcare Council (CNHC) and the Register of OneSpirit Interfaith Ministers (ROSIM), I adhere to their ethical framework and guidelines to ensure that you receive a professional and competent service.

Information I Collect About You and How I Use It

Upon starting therapy, basic personal information will be collected for contact and identification reasons. This is as a minimum your full name and email address, and may also include your postal address, mobile phone, date of birth and GP details if you are willing to share them. My client intake form contains other sections that you are under no obligation to fill out, but you may voluntarily choose to do so. All the information from the intake form remains on file.

It is possible that notes are taken during sessions, including via AI transcription on Zoom, which may include some personal and sensitive details about your life. The intake form and any other notes I take or that are automatically generated are used solely to support the services offered to you and kept securely.

Your Rights

You have rights relating to the information I hold to verify the accuracy. Beyond my personal notes, any details held about you are for my own use and not shared. You have the right to request a copy of any information that I hold about you. If you would like a copy of some or all of your personal information, please email or write to me via the contact details stated in this agreement. Information will be provided to you within 30 days. You may already have any emails we have exchanged within your own possession.

I want to make sure that your information is accurate and up to date. Please inform me if you change your name, address, GP or phone number.

How Long I Keep Your Information For - Data Retention

Your information is kept for the time necessary to provide therapy or supervision, and beyond this I hold your details for a period of time following the end of your therapy to comply with any obligations that are placed upon me by my insurers and my accrediting bodies: this is usually 7 years.

Session Payment

Payment is made on the same day as the session either by bank transfer, cash or PayPal / credit card payment online, unless we make another agreement.

Discount on blocks of sessions is also available when payment is made in advance: 10% discount on 5 sessions. Such prepaid blocks of sessions expire one year after the date of payment. Full or partial refunds on blocks of sessions are only available in the case where I choose to discontinue the work with you, and the refund will be proportionate to the amount of sessions you have used.

Receipts / invoices are available on request.

Cancellations

24 hours' notice is required to cancel your therapy session without incurring a charge.

Non-attendance

If you fail to attend a session without notice, the full fee will be required before booking any further sessions.